FAQs
Q. My Car is under Manufacturer’s Warranty –will it be affected if I get it serviced outside the main dealer?
A. In October 2003 European Union Legislation affecting the motor trade came into force. Its full title is 'Block Exemption Regulations 1400/2002' – in short 'BER'. This legislation changes the way cars may be serviced and repaired and gives motorists more freedom in their decision as to who should look after their cars. Now motorists can use the garage of their choice to service their cars without invalidating the manufacturer’s warranty.
Q. Can you reset my service indicator?
A. Yes. We reset the service indicator on all cars.
Q. Is VAT included?
A. Yes. VAT is included in all prices we quote.
Q. Does your service replace items such as tyres, exhausts and timing belts?
A. No. These are items that typically do not need to be replaced as regularly as your vehicle needs to be serviced. At Alan Fitzgerald Motors, we specialise in delivering a top class car service. We specialise in this so that we can offer you convenience and reliability. The benefit to you is that the amount of wasted time is reduced significantly. Click here for a full list of our car services.
Q. What happens with waste oil and oil filters?
A. All of our waste oil and oil filters are recycled in a responsible and environmentally friendly manner.
Q. Do you have insurance?
A. Yes. All of our drivers are comprehensively insured. We also have Public Liability Insurance in place.
Q. Can I have a VAT receipt?
A. Yes. We issue full report and VAT invoice on completion.
Q. How can I pay?
A. We accept payment by Mastercard, Visa, Laser and Cash.
Q. What does the NCT text check for?
A. We have compiled a comprehensive list here of everything the NCT looks for when your car goes in for its test.